Saudi Arabia’s Vision 2030 emphasizes innovation and technology as key drivers of progress across all sectors, including healthcare. Hospitals across the Kingdom are adopting advanced digital systems to improve patient outcomes, streamline operations, and deliver world-class medical services. The latest step in this journey is the implementation of CareWare at leading hospitals, marking a significant milestone in the Kingdom’s Digital Healthcare Transformation.
Smart Systems for Better Patient Care

Raqamat Specialist Hospital, the first private specialty hospital in the southern region and Najran, now leverages CareWare to enhance operational efficiency and patient care. With 150 beds and advanced services in oncology, infertility, IVF treatments, and dialysis, the hospital aims to create a fully integrated and digitally empowered environment. CareWare allows medical teams to access patient records, schedule appointments, and manage resources with ease, contributing to improved healthcare delivery.
Supporting Mental Health Through Digital Innovation
Khotwah Specialist Hospitals, the Kingdom’s premier center for addiction and mental health treatment, has also adopted CareWare. With over 30 years of expertise, Khotwah provides comprehensive care that combines medical, psychological, and recreational programs. The implementation of advanced digital systems supports operational excellence while maintaining patient confidentiality and improving the overall quality of care, reflecting the broader goals of Digital Healthcare Transformation in Saudi Arabia.
Enhancing Multi-Specialty Services
Msharef Hospital, offering a wide range of integrated medical and surgical services, is another institution joining this wave of Digital Healthcare Transformation. From emergency care to women’s health, pediatrics, and orthopedic services, CareWare streamlines hospital operations, improves data management, and enhances patient experience. This system ensures that medical staff can focus more on patient care while benefiting from accurate, real-time information.
CareWare: A Locally Developed Solution
Developed by Saudi company Adaptive TechSoft (ats), CareWare is a state-of-the-art health information system designed to support operational sustainability, data integration, and efficiency in hospital management. Its features include electronic medical records, appointment scheduling, resource management, and performance reporting. The system represents a major step in the Kingdom’s journey toward fully localized, innovative digital healthcare solutions.
Commitment to Saudi Vision 2030

According to Mr. Ali Al-Othman, CEO of ats, these partnerships align with the company’s mission to empower Digital Healthcare Transformation across Saudi medical institutions. Hospital leaders, including Raqamat’s Chairman Abdullah Al-Makrami, Khotwah’s CEO Dr. Nawaf Al-Salama, and Msharef’s Legal Affairs Director Khalid Al-Ammar, emphasized that the adoption of advanced digital systems reflects a commitment to patient-centered care, operational efficiency, and innovation.
Building a Future-Ready Healthcare Ecosystem
The collaboration between ats and leading Saudi hospitals highlights the growing role of technology in healthcare. By adopting smart information systems, hospitals are not only improving service delivery but also strengthening the national healthcare ecosystem. Digital Healthcare Transformation ensures that patients receive timely, high-quality care while supporting the Kingdom’s broader goals of innovation and knowledge-driven growth.
Digital Healthcare Transformation is more than a technological upgrade, it is a comprehensive strategy to elevate patient care, streamline operations, and foster innovation within Saudi Arabia’s healthcare sector. With hospitals like Raqamat, Khotwah, and Msharef leading the way, the Kingdom is setting new standards for medical excellence and patient satisfaction.
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